Service Status

Welcome to the OIT technology service status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 205-348-5555 or itsd@ua.edu.

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Group Service Status
Administrative
Collaboration & Communication
Networking & Systems
Teaching & Learning

SERVICE ALERT

Summary	Date & Time

PLANNED MAINTENANCE

Summary	Begin	End

SERVICES HISTORY

Service is operational

Service is under maintenance

Performance issues

Service outage

Previous Week

Current Week

Next Week

ADMINISTRATIVE
SERVICE NAME	March 11	March 10	March 9	March 8	March 7	March 6	March 5
Action Card
Applications Manager
Argos
Banner Administrative
Banner SSB
DocuSign
DUO
K2 - Everest
Keeper
myBama
OnBase
Single Sign-On
TM1
Voicemail
VoIP Phone Service
Workforce eTime

COLLABORATION & COMMUNICATION
SERVICE NAME	March 11	March 10	March 9	March 8	March 7	March 6	March 5
Adobe Creative Cloud
Box
Digital Signage
File Servers
LISTSERV
Microsoft M365
Zoom

NETWORKING & SYSTEMS
SERVICE NAME	March 11	March 10	March 9	March 8	March 7	March 6	March 5
CHPC
Data Center
EDUROAM Wireless Service
Guest Wireless Service
Internet 2
Outside Internet Connection
Security Tools
UA-Xfinity Wireless Service	Incidents History Xfinity ResNet Down Service: UA-Xfinity Wireless Service Affect Service Status: Outage Affect Service: UA-Xfinity Wireless Service Status: Resolved Date and Time: Date: March 11, 2026, Time: 12:30 PM Description: OIT has confirmed a city-wide Xfinity service outage that is currently affecting all residence halls and many Greek houses. OIT is aware of the issue and is actively monitoring the situation with our service partners. At this time, the outage is external to UA systems, and restoration timing is dependent on Xfinity’s progress.
UA.EDU Websites
UAHPC
VPN

TEACHING & LEARNING
SERVICE NAME	March 11	March 10	March 9	March 8	March 7	March 6	March 5
Blackboard
Degree Works
Gradescope
Hypothesis
Panopto
People.ua.edu Websites
PointSolutions
Respondus
Turnitin	Incidents History Turnitin service incident Service: Turnitin Affect Service Status: Performance Issues Affect Service: Turnitin Status: Resolved Date and Time: Date: March 11, 2026, Time: 11:39 AM Description: Turnitin is experiencing an unexpected service incident. During this time, users may receive error messages intermittently when accessing or submitting Turnitin assignments in Blackboard.